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WARRANTY AND RETURN POLICY

  • All products are covered under a 1 year warranty (from purchase date) from all manufacture defects. We do not warranty damage due to abuse, accident or weather damage and reserve the right to make such determination. The customer is responsible for delivering or shipping warrantied product.
  • We are committed to 100% Customer satisfaction. All of our products are fully refundable within 30 days of purchase. Products must be in original, new condition with original packaging. If for some reason you wish to return your product please contact us at 1-403-233-8841 or via email info@itselectric.ca. The cost of shipping from and back to us is unfortunately non-refundable. Please package properly your return. Even if you insure your shipment a Shipping Agency may refuse to pay for any damages if the shipment was not properly packaged according to their standard.

IMPORTANT NOTE ON RECEIVING YOUR SHIPMENT

  • When your shipment arrives, please check carefully your shipment for any visible damage before signing the delivery. Any visible damage should be reported in the couriers log.
  • Please check the content of the shipment upon receiving your order. Please report any missing item upon 7 days from delivery.